Privacy Policy

1. About City Sports Frederick

City Sports Frederick ("we," "us," or "our") is a 501(c)(3) nonprofit organization based in Frederick, Maryland. We operate the City Sports Frederick Saver App, a membership platform that connects local families with business discounts while funding youth sports programs across Frederick County.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website at citysportsfrederick.org or our mobile app.

2. Information We Collect

We collect information you provide directly to us when you:

• Sign up for a membership
• Register your business as a partner
• Purchase a gift membership
• Contact us for support

The information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely by Zeffy or Stripe — we do not store card numbers)
• Organization affiliations (youth sports groups you support)
• Business information (for business partners)
• Communication preferences, including SMS opt-in consent

3. How We Use Your Information

We use the information we collect to:

• Process your membership and provide access to the app
• Send you exclusive business deals and discount notifications
• Send weekly text messages (only if you have explicitly opted in)
• Send email updates about new businesses and app features
• Process payments and issue receipts
• Respond to your questions and support requests
• Improve our platform and services
• Comply with legal obligations

4. SMS Text Messaging

With your explicit consent, we may send you text messages (SMS) about new deals, business partners, and community updates. Specifically:

• Opt-in: You consent to receive text messages by checking the opt-in checkbox during the membership signup process.
• Frequency: We send approximately one text message per week.
• Opt-out: You can opt out at any time by replying STOP to any message. You can also contact us at info@citysportsfrederick.org to be removed.
• Help: Reply HELP to any message for assistance.
• Costs: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• No sharing: We do not share your phone number with third parties for their marketing purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our platform (Firebase, Twilio, Zeffy, EmailJS) under strict confidentiality agreements
• Payment processors to complete transactions
• Legal authorities when required by law

We never share your information with advertisers or unrelated third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using Google Firebase, which employs industry-standard encryption and security practices.

Payment information is processed by Zeffy and Stripe — we never store your credit card or banking details on our servers.

7. Data Retention

We retain your information for as long as your membership is active or as needed to provide services. If you cancel your membership or request deletion of your data, we will delete your personal information within 30 days, except where we are required to retain it for legal or accounting purposes.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of SMS messages at any time by replying STOP
• Opt out of email communications by clicking unsubscribe

To exercise any of these rights, contact us at info@citysportsfrederick.org.

9. Children's Privacy

Our services are intended for adults (18+) who are purchasing memberships to support youth sports programs. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: